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Products of All Kinds Direct from China
So much is made in China. From clothing and accessories to smartphones, tablets, and computers. It’s surprising that no company has yet to capture all products and offer them in one place. TomTop is aiming to be that retailer.
TomTop has spent its years in business offering everything you can imagine. This retailer aims to deliver a huge inventory of high-quality products. All items are available at the best possible prices for shoppers. Whether it’s a new smartphone or PC, TomTop offers it all. The selection of goods will amaze you as you browse them on the retailer’s website.
There’s Always Something New to Explore
TomTop is almost like the Chinese version of Amazon. They are focused on lowering prices and providing everything you could need at any time. One of the biggest advantages to shopping TomTop is its dedication to low prices. TomTop also offers its customers regular coupons. You can use these coupons to save on everything from already discounted deals to a brand new tech product.
The inventory is always changing with the addition of new products. TomTop offers more price reductions as new items are added on the website, and older items need to be sold. Furthermore, TomTop offers customers a price match policy. Did you find another item for a lower price elsewhere? You can enter the URL of that item on the TomTop website to get the same deal here. Do be aware that TomTop claims lower prices from other sellers are due to high shipping costs. This means you could miss out on a price change if TomTop thinks that shipping is a factor.
Connect with TomTop on Social Media
TomTop utilizes many different social media sites. The most popular of these is YouTube. YouTube is often a place for informative videos, hilarious fails, and DIY inspiration. TomTop uses this social media platform as a way to let customers know all about their latest products. Find videos featuring specific individual products like remote control cars and even mini-drones. These videos show product specs, the products in action, and even people putting them to work. The videos you see on YouTube appear on TomTop’s Twitter page as well. Facebook features the same types of posts. Discover links back to YouTube videos as well as seasonal shopping events.
A Limited Customer Service Department Offers Help
If you need to reach out to the TomTop customer service department, use the support page. This features a list of frequently asked questions already answered for customers. You can, as a registered shopper with an account post topics or issues. You can even reply to other clients’ questions if you know the answer. There is no email listed that would put anyone in touch with a customer service representative to handle an individual order problem.
As would be expected from a China-based retailer with manufacturer connections, all TomTop orders are sent to customers straight from China. When a manufacturer has your items in stock and ready to ship, they will leave the warehouse and head to wherever it is your shipping address is located. The estimates for international shipping times vary quite significantly, and are as follows:
- 6-14 business days for the United States and Canada.
- 5-11 business days for Australia, New Zealand, and Singapore.
- 7-15 business days for the United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, and Switzerland.
- 10-25 business day for Brazil and Mexico.
- 10-20 business days for Russia.
Expedited shipping is available for the entire world, if customers would like to purchase it.
If you need to return anything you’ve purchased to TomTop, you’ll need to contact customer service. However, as mentioned previously, that’s a difficult task. You can use the wholesale email address for TomTop, which is reserved for those interested in selling the company’s items in large quantities, at [email protected] to reach a human representative who can assist you. TomTop does specify that items can be returned “in most cases,” meaning your return could be rejected. Typically, TomTop grants returns for products damaged during shipping or incorrect items that weren’t meant to be sent to a customer.