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Free shipping is available for domestic and international orders when you spend the minimum required amount on their website. Delivery times vary depending on your location and the shipping carrier.
You could request a refund or replacement if your order were damaged during shipment. Inform customer support and provide photos no later than seven days after receiving your items. If your order is missing or contains the wrong things, you can request a refund no later than 14 days after delivery. Any unused items can be returned for a full refund minus the shipping fees.