Take an extra 20% off your first Aerie purchase when you open & use a Real Rewards credit card!
Bras, Underwear, and Swimwear for Real Women
If you’ve heard of Aerie in recent years, chances are you know the retailer because of the #AerieReal campaign. The company’s dedication to refusing retouched images made its models a sensation around the world. Aerie was founded as a subsidiary of American Eagle Outfitters in 2006. The brand has made a name for itself as a separate company that focuses on bringing comfort to the masses when it relates to undergarments. Targeted at female customers within the age range of 15 to 25, Aerie works to appeal to the young crowd. They are focused on the latest trends and the most available comfort and lifestyle items possible.
Aerie has grown to have their own physical brick-and-mortar store locations around the world and throughout the United States. If you love the Aerie brand, continue reading to learn more. If you just want great savings, grab one of our coupons and enjoy your savings!
Celebrating Real Bodies for Real Rewards
One of the Aerie brand’s biggest competitors is Pink by Victoria’s Secret. This means Aerie is competing for customers who choose its inventory over that of Victoria’s Secret. The Aerie Real campaign vowed to eliminate airbrushing or photo perfection of models’ figures. Aerie has been steadily growing in the years since its founding. Launched in 2014, Aerie Real was meant to promote real body types, shapes, and curves. This led Aerie to become the first national retailer sponsored by the National Eating Disorder Association. It has contributed to customers’ love of the brand.
Finding Aerie on Social Media
American Eagle does tend to garner most of the company spotlight. Aerie certainly deserves recognition as a brand all its own. When you visit the Aerie website, all the links to social media will direct you to American Eagle sites instead. The Aerie brand does have its own suite of social media accounts. These accounts are dedicated solely to the loungewear, undergarments, and comfort-oriented retailer. They’re updated as often as the American Eagle sites. They’re all active, especially the company’s Facebook page. Find a wide variety of posts like contests and charitable donations. Aerie also posts information about ongoing deals and sales. The Aerie Twitter page features some of the same posts but with different photos. The last of the Aerie social media sites is Instagram. Like Twitter it shares nothing more than images you can already find on Facebook.
Contacting Aerie Customer Service
Do you have a question while shopping the Aerie website? The best and most immediate source of contact you can have with the customer service team is to live chat at any given time. As long as live chat is online, you’ll receive direct communication with company representatives. All you need to do is click on the option in the lower right-hand corner of their site.
If you need extra help, you can try visiting the help page, which features an Aerie FAQ available to customers any time of day. Need a different reply? If you’re from the U.S., try calling 1-888-232-4535 for customer service. Do you have more specific questions about the company’s rewards program? You should instead call the rewards hotline at 1-800-340-0532. Any and all methods of customer service contact are available 24 hours every day of the week (including weekends). Are you ready to save on your next Aerie purchase? Grab a coupon from this page and start shopping now! The coupon experts here at Dealhack want to help you save because who doesn’t love a great deal?
When you place an order via the Aerie, or American Eagle (both sites adhere to the same shipping policy, and even allow you to combine orders from the two retailers to ship as one bundle), your delivery comes free of any additional shipping or processing charges if you spend at least $50. AE and Aerie often run promotional deals for free shipping, so make sure to keep an eye out for those if you’d like to save some money on every order. These coupon codes occur weekly, most often. At any time, spending more than $50 gets your order to you via standard shipping within three to seven days. Faster shipping methods are available, including 2nd Day shipping or Overnight shipping, if you’d like to pay an additional fee to receive items faster. Not a single Aerie order ships to you until all credit card payments are verified. This can potentially hold up your order, so make sure your payment method is validated before ordering to prevent any delays.
It’s quite easy to make a return if you aren’t happy with whatever it is you ordered through Aerie. All you need to do is follow the two-step process:
- Take your unwanted items to a nearby Aerie store location, where the team at that store will help process your exchange, return, or refund.
- Repackage and ship your unwanted items back to the Aerie (and American Eagle) headquarters in their original packaging.
If you choose to utilize the second of these options, you should know that you are responsible for any additional shipping fees charged for sending your items back via your chosen carrier. Aerie, and American Eagle cannot refund or reimburse those fees. If you’d rather make an exchange than a return, the process isn’t much different. All you’ll need to do to alter the process is download and print an exchange form here on the AE website, and ship whatever it is you aren’t satisfied with back.