Get An LG Visa Prepaid Card Worth Up to $2,000 When You Order Up to 3 Eligible LG Signature Appliances
Get a Free Dishwasher, Single Dish Drawer, or a Dish Drawer Upgrade with Order of Select Wall Oven and Cooktop Combos
Free shipping is available for select products when you spend the minimum required amount online. Orders that qualify for free shipping do not include a free haul-away service. Same-day delivery is available at select areas when you place an order at least six hours before the closing time of your local PC Richard & Son store. Next-day shipping is available in select locations only. You can also choose curbside pickup during checkout for eligible orders.
You can return most products no later than 30 days after receiving them to get a refund, exchange, or store credit. Eligible products must be returned in new condition, including all manuals and accessories in their original packaging. Products returned at your local PC Richard & Son store will not be charged any return fees. For online orders, you will be given a prepaid return shipping label. Please fill out this form to file a return or exchange request.
Chat with a customer service agent on their website if you have urgent concerns. Alternatively, you can fill out this form or email [email protected]. You can also call 1-631-773-4900 or 1-877-727-1909. Residents from CT, NJ, NY and PA can apply for text updates from their local PC Richard & Son store. Their office hours are 9 am to 6 pm EST on weekdays, 9 am to 5 pm EST on Saturdays, and 11 am to 5 pm EST on Sundays.