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Get 25% off $125+ Order with Free Shipping

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Free Shipping on All U.S. $99+ Orders

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Shop New Arrivals and Free Shipping on Orders $99+

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Cosmedix Shipping Policy

Cosmedix ships its orders only within the United States, from Monday to Friday. Processing time is usually 1 – 2 business days. It depends on product availability, ordering time, and national holidays. To check the exact shipping rate and delivery time, visit the shipping and returns page.

Cosmedix Return Policy

Cosmedix offers a 14-Day Money-back Satisfaction Guarantee to all customers. All you have to do is return your products within 14 days of delivery. Products you’re returning must be in a brand-new condition, along with the receipt. You’ll get a full refund for the product price, but not for the shipping and handling charges. Cosmedix will refund shipping and handling charges only if it was their fault. Contact them within 48 hours of delivery if you have any damaged or wrong products in your order. You can also exchange your product for another one. For any questions about returning your products, you should contact the Customer Service. Or check the shipping and returns section on their website. If you want to make sure you’re buying the right products, visit the diversion page. Diverted products are the ones that come from unauthorized distributors and individuals. Those products may not be safe to use. On this page, you’ll find a list of unauthorized sites. Cosmedix can’t guarantee the quality of the products they sell.

Cosmedix Contact Information

For all questions and comments, you can use a contact form on their website. Or you can contact them by phone at 1-800-676-9522 or by email at [email protected]. For questions about individual products, you can use the ‘Q&A’ section on each product page. You’ll get the answer within 2 – 3 days. They also use Facebook, Twitter, Instagram, and Pinterest to connect with their customers. And don’t forget to subscribe to their YouTube channel, where you can learn so much about skincare.