Sears is one of the oldest and largest department stores in the US. Sears was founded in 1886 in Chicago by Richard Warren Sears and Alvah Curtis Roebuck. Sears has an inventory of items ranging from appliances and electronics to clothing and home goods. Nowadays, the company offers a mobile app to help shoppers purchase items from their phone. Their website also offers both Sears items and marketplace items for sellers who list their products on Sears.com.
The homepage on Sears.com can be somewhat overwhelming at first. Use our nifty store guide to help you navigate it. The toolbar at the top of the page can help you find a Sears store in your area. Check out the weekly ad for your local store. Plus, find the latest coupons to save money on your next purchase. You can find gift ideas for a friend or family member. You can also find Sears Credit Card options. Even find a Help area for anyone who may have questions while browsing or checking out.
Below that top toolbar, there’s a rotating banner of Sears’ latest deals such as 25% off a select brand’s appliances or $10 off an order over $100. There’s also another toolbar to help you navigate the different departments Sears has. Browse the Sears’ latest deals and newest products sprinkled throughout the homepage. There are even special financing options if you have a Sears credit card. Perhaps you’ll want to partake in their seasonal specials on anything ranging from winter clothing to air conditioners.
Sears’ Departments and Inventory
Sears’ inventory is pretty thorough and it’s impossible to list everything they sell. We will give you brief ideas of what you might find in a Sears store or on their website.
If you’re looking for a new appliance such as fridge for the kitchen, an outdoor grill for summertime meals, a trash compactor, or any number of appliances you might need in your home, Sears has you covered with many different styles and brands including Samsung, GE Appliances, Kenmore, Dyson, LG, and Whirlpool. Sears even offers free shipping on orders over $399 to make it more cost-effective for you.
Looking for clothes instead? Sears has thousands of items for women, men, children, and babies in all colors, sizes, and styles. Sears also has its own shoe department with heels, boots, sneakers, athletic shoes, sandals, and many other styles available.
If you’re more in the market for home goods or electronics, then look no further than Sears. Their website features hundreds of different furniture items such as recliners for your living room, a myriad of mattresses with different sizes and softness ratings, dining sets to match your home’s current décor, lighting, grills, and more. Sears also has televisions to go with your new living room furniture or a host of tablets, laptops, and computers to complement your new desk for the home office.
Other departments on Sears.com include fitness apparel, equipment and gear, outdoor items such as lawn mowers, swing sets and leaf blowers, all things baby – such as cribs, strollers, diapers, and high chairs –toys for kids and adults alike, and a complete Auto department for tires, replacement parts for cars and motorcycles, interior or exterior car décor, and more.
Deals on Sears.com
Sears regularly offers deals on their website, including their own points program called “Shop Your Way.” When you sign up for a Sears’ customer account, you’re automatically enrolled in this savings program and get access to coupons and member exclusive offers, in addition to the ability to trade in points to discount your purchases.
Sears also features its Local Ad for folks who want to shop in a Sears store instead of online, as well as Hot Weekly Deals for online shoppers to indulge in great savings on Sears’ website.
Checkout and Payment
Checking out with Sears is pretty straightforward. Start by selecting member or guest checkout. Next, you can pay upfront with a credit card – Visa, MasterCard, American Express, Discover, Sears gift card – or pay installments on your purchase through the Layaway program. When you see the “Coupon Code” box at checkout, just type it in the box and click “add” to apply it to your order.
Customer Service and Other Helpful Guides on Sears.com
Sears customer service can be reached through various means, including a live chat box on their website. There is also a FAQ section to help you out if you have a common question. Otherwise, you can call customer service at 1-800-349-4358 or tech support at 1-800-469-4663.
To further assist you, Sears has an option to “Meet with an Expert” in their stores if you sign up for an appointment. Sears.com also has several buying guides and research on consumer products and appliances to assist you with your purchase. Other helpful Sears offerings include their Rebate Center, leasing options on appliances, and protection agreements for appliances and electronics to ensure the longevity of your items and protect you from costly repairs.
If your order is over $35 (and the items are not considered “oversized”) then you’ll get free economy shipping on your order. Otherwise, shipping is calculated based on the distance the package will travel, as well as the weight. Some overweight orders over $399 qualify for free shipping as well.
Different categories of shipping include: economy (5-7 business days), standard (3-5 business days), expedited (2 business days) and premium (1 business day). Oversize or really heavy items – which Sears only ships to the 48 continuous US states – will take about 8-10 days to arrive and require a signature by someone over the age of 18 upon arrival.
Sears does not ship to P.O. boxes, Puerto Rico, Guam, or the US Virgin Islands, but they do ship to other countries and offer free in-store pick up for local Sears customers.
If you want to return an item, it must be within 30 days of purchase from a Sears store or their website, and it must accompany a receipt or you cannot receive a refund. Sears strongly suggests you include the original packaging of the item to avoid a 15% reduction from your refund to account for the restocking fee.