Velvet partners with USPS and UPS to ship their items. They ship to most locations within the United States, including Hawaii, Alaska, and Puerto Rico. They also ship to PO Boxes. Orders usually arrive within 5-10 business days, but expedited shipping options are also available if you need to receive your items sooner.
If for any reason you are not completely satisfied with an item you purchased at Velvet, you can return it within 30 days from the date you placed your order. For detailed return instructions, contact Velvet’s customer service team.