- Get first look at Coldwater Creek’s new arrivals and enjoy exclusive discounts when you subscribe to their free email newsletter.
- Enjoy great savings by visiting the sale section on Coldwater Creek’s website.
- Check out Coldwater Creek’s outlet section to shop clearance items at the lowest prices.
- Visit the new arrivals section on their website to see their latest arrivals all in one spot.
- Take a look at Coldwater Creek’s online catalog for more information on all their products and collections. You can also subscribe to their catalog mailing list to receive physical copies of their catalogs in the mail.
- Choosing the right size is one of the biggest challenges when shopping online. Check out Coldwater Creek’s size charts for instructions on measuring your body and choosing the perfect size.
- To check if there’s a Coldwater Creek store near you, visit their store information page.
Coldwater Creek delivers to most zip codes within the US, including Hawaii, Alaska, US Virgin Islands, Puerto Rico, and Guam. They also ship to PO Boxes and APO/FPO addresses. Standard delivery time on orders within the continental US is 4-8 business days. Orders shipped to Alaska, Hawaii, and US Territories may take 11-16 days to arrive. Expedited shipping options are also available if you need to receive your order sooner.
If you are not completely happy with an item you purchased from Coldwater Creek, you may return it within 90 days of purchase. Simply complete the return form included in your order, repackage the item, and use the prepaid shipping label to send the item back. The cost of the return shipping will be deducted from your refund. You may also choose to use a different shipping provider, as long the delivery can be tracked and insured. You must include your receipt in the return shipment. Please note that shipping charges are not refundable.
If you would like to contact Coldwater Creek’s customer service team, you can send them a message by filling out the contact form on their website. You can also call their customer service hotline at 1-888-678-5576. Their phone representatives are available 24 hours a day, 7 days a week.