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Farm Rio provides free shipping in the United States, Australia, Canada, United Kingdom, and Europe Union. PO Boxes and APO/FPO addresses are currently not covered.
Delivery usually takes 5 to 7 business days within the continental US and 2 to 4 weeks in Alaska or Hawaii. You will receive a shipment confirmation thru email with a tracking number.
Farm Rio’s policy states that you can return the item within 30 days of your purchase date. Products tagged as “final sale” are not eligible for exchange or return. When returning, enclose the item with the tags and any add-ons in the original packaging. There is a $30 fee for international returns that they will deduct from the refund.
If you have any questions or concerns regarding your order, send Farm Rio an email at [email protected], or you can call their line at +1 347-429-7184. Hours of operation are Monday to Friday from 8 am EST to 5 pm EST.