PrettyLittle Thing offers 2 shipping methods. You can select standard shipping and save up – if you are in no rush getting your items. Don’t worry; your package will reach your doorstep within 9 working days. If you are ordering last-minute, you can upgrade to express and get your order in less than 4 working days.
If you feel that an item is not right for you, you can ask for a return through their returns portal. Please note that you must submit a request for your unused items within 28 days. Also, grooming products, swimwear, and pierced jewelry are not eligible for hygienic reasons. You can refer to their return policy to learn more.