Yay Images stores all its photos, videos, and vectors in a digital library. You can download any media immediately after purchasing them. If you signed up for a YayImages subscription, you automatically receive a license for any image you download or video your stream on their website.
Yay Images does not provide refunds for any images you download on their website. However, you can request a refund for your subscription if it does not meet your expectations and you barely used it to download or stream any media. You may cancel your paid subscription plan anytime, but you will not be refunded for any billing period that has already been charged. Contact their customer support team if you want to request a refund.
Do you have any questions or concerns? Please fill out this form to send a message to their customer service team. Expect a response within 24-36 hours every Monday to Friday.