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Macy’s has been one of the largest department stores in the United States since it was founded in 1858 in New York City. Today, the company is headquartered in Cincinnati, Ohio, and ships to over 100 countries worldwide. The company’s recognizable red star logo and motto of “The Magic of Macy’s” are well-known to millions of folks who shop with Macy’s every year, whether they’re looking for trendy new clothing styles or new furniture for their home.
Whether you have a coupon code for Macy’s or you’re simply browsing through their website and stumbled onto a good deal, check out this guide on everything you need to know about shopping at Macy’s.com.
When you arrive at Macy’s homepage, you’ll see several high-quality photos amongst a splash of red and discount offers throughout the page. At the very top of the page, you have the option to sign in to your account (if you’re a preexisting customer), locate a Macy’s store near you, or contact customer service with a question you have regarding an item or order.
The search bar is located front and center on the homepage, with a toolbar listing Macy’s different departments below. The departments range from Home, Bed and Bath, clothing for all ages and genders, jewelry, handbags, and more. Macy’s also has a Gift Guide with lists, special offers, gift cards for sale, and even a wedding registry to help you find the perfect gift for a friend or family member.
As you scroll down the homepage, you’ll find several current promotions Macy’s has running in nearly every department, as well as “What’s Trending” information in the fashion section to help you pick out a new style for the season.
Home, Bed, and Bath Departments
Macy’s Home department is chock full of home décor items and other essentials present in any well-run household. Do you need a new mattress? Macy’s has several types available for differing sleep needs. Looking for shiny new cutlery to replace your kitchen’s old, tired set? Macy’s has just what you’re looking for.
Macy’s sells a myriad of furniture and room accessories for bedrooms, bathrooms, kitchens, and dining rooms – including outdoor patios and dining areas – from well-known brands such as Cuisinart, Dyson, Martha Stewart Collection, and Waterford, to name a few.
You’ll also find bedding and pillows of all styles and types, as well as everything you need for your bathrooms such as bath towels, robes, and rugs. Macy’s goes all-out to offer everything a customer could need for their home in their Home and Bed and Bath departments, so it’s certainly worth a look. You may find in-store pickup options available for heavier items such as bed frames, which can help you save more money on shipping.
Clothing, Shoes, and Accessories Departments
Macy’s is best known for its clothing department, which caters to both men and women, as well as babies and children of all ages. In the women’s department, you’ll find new sweaters and scarves for winter, shorts, and sunglasses for a hot summer season, and dresses for both casual and formal occasions. Whether you’re looking for petite, regular, plus, or maternity sizes, Macy’s clothing accommodates women of all sizes, including their juniors’ girls department. They also sell dozens of top-notch brands such as Calvin Klein, Michael Kors, Miss Me, Nike, and more.
With women’s collections such as Denim Destination, Nineteenth Amendment, Prom Shop, and Swim Finder, Macy’s can help you scout out a new look for your wardrobe and combine dresses, skirts, blouses, and activewear with trendy accessories like seasonal hats, tights, bras, and handbags.
Speaking of handbags, Macy’s has over 2,000 handbag styles for women in a variety of styles and prices to meet any budget. Whether you need a new gym bag to go with the Macy’s yoga pants in your shopping cart or a messenger bag to accommodate your laptop this school season, Macy’s has a little something for everyone. Brands range from Anne Klein and COACH to kate spade new york and Michael Kors, and there are regular sales for holidays and seasonal changes to help you save money on a new handbag.
Men’s and Children’s Departments
Macy’s men’s clothing department has several different sizes and styles, including t-shirts and swimming trunks for summer travelers, ties and tuxedos for formal events, and pants and sweatshirts for comfy cold weather wear. Accessories include watches, wallets, belts, and tech gadgets from favorite brands like Nike, adidas, and Hugo Boss.
In addition to their adult departments, Macy’s also sells clothes for babies, toddlers, and kids ages 5 through 16. If you’re shopping for your teenager’s prom, be sure to check out Macy’s specialty prom section before the big night.
Sign up for Macy’s email newsletter and get a discount on your first order.
Sign up for Macy’s Star Rewards to earn points each time you shop.
Macy’s ships to over 100 countries around the world, but we’ll focus on the United States for pricing information. Generally, Macy’s has special deals on standard shipping, such as free shipping on orders over $99. Standard shipping takes 3-6 business days to ship, whereas premium shipping for items within 2-3 days will cost an additional $10 to rush your order. If you need the item within 1-2 days, choose “express shipping” at checkout to get your order faster.
If you need to return or exchange an item, contact Macy’s customer service to get a return shipping label if you intend on sending it back through the mail. You also have the option of returning it directly to a Macy’s physical store if you live near one.
Have questions regarding an item you want to or already have ordered? You can contact Macy’s customer service 24/7 on their toll-free line (dial 1-800-289-6229) or through the contact form on their website. Macy’s is also available on social media, where they keep you up to date on current promotions and answer your questions. You can find them on Facebook, Twitter, YouTube, and Pinterest.