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Please note that all orders require a signature upon delivery for safety purposes. Local sales tax will also apply at checkout in selected US states. Once your order is dispatched, you will receive an email from Global-e containing your tracking information. You can use the Global-e tracking portal to monitor your package’s whereabouts.
Harvey Nichols offers a fast and easy return process for their customers, but please ensure that you request a return within 30 days of delivery. You can start by entering your order ID and email address in their returns portal. Select the items you wish to return and carefully wrap them in their original packaging. Please note that worn or damaged items will not qualify for returns.
If you have questions or concerns about your order, feel free to contact your nearest branch. You can also hit them with a tweet at @HarveyNicholsCS on Twitter. Their consultants are available from Monday to Saturday, 10 am to 6 pm, and Sunday from 11 am to 6 pm. For new trends and product launches, follow Harvey Nichols on Facebook and Instagram.