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All of VIDA’s products are custom and made to order. Most orders ship within 45 days. Items produced within the US have quicker production times than those produced overseas. For more detailed information about when you can expect your order to arrive, you can get in touch with VIDA’s customer service team.
If you find any defects, misprints, or damages in your VIDA purchase, you have 30 days from the date of receipt to initiate a return. If your purchase doesn’t fit perfectly, you can request an exchange through VIDA’s Returns Portal.
If you need help with your order or if you have any questions about VIDA’s products, you can reach their customer service team by phone at 877-529-8432, or by sending them an email. Their lines are open from Monday to Friday, 9:00 am to 5:00 pm PST. For more updates, follow VIDA on Facebook, Twitter, Instagram, and Pinterest.
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