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Depending on your location, it usually takes 1-5 business days for economy ground shipping. This option is only available within the contiguous United States and does not include Alaska or Hawaii.
Your order will be delivered the next day for the expedited shipping option. However, there’s a cut-off time of 2 pm CST from Monday to Friday. The courier doesn’t deliver or pick up orders during weekends.
Smallflower currently ships to Canada, Australia, and New Zealand. They will cover more countries soon. International shipping doesn’t guarantee a specific delivery time and may experience unexpected delays.
Smallflower accepts returns on some unused or unopened items within 30 days of purchase. Homeopathic medicines, refrigerated goods, hairbrushes, combs, toothbrushes, shaving brushes, razors, shaving tools, manicure/pedicure tools, sponges, menstrual cups, and bath items are not eligible for return for sanitary and health concerns.
Contact Smallflower’s customer service at 1-800-252-0275, 10 am – 6 pm CST, Monday through Saturday.
You can also email your concerns at [email protected], 10 am to 6 pm CST, Monday through Friday.
They have a live chat feature for a faster response from Monday through Friday, 10 am to 6 pm CST.