About Windy City Novelties
Established in 1983, Windy City Novelties has become one of the top party supply sources in the United States. Windy City carries party decorations for various themes as well as a large selection of costumes and accessories. However, the company is best known for glow-in-the-dark and LED novelties and decorations.
Throw an Amazing Party with Windy City
Windy City Novelties transforms your party from “meh” to memorable. The company provides everything that you would need, from tableware, balloons, and favors to photo booth supplies. You can also purchase customizable vinyl banners, invitations, and other printable items from the site. What’s more, Windy City Novelties has party specialists who can provide expert advice if you are not sure about what you want. They can also give solutions to party problems should they arise.
Party Hats and Accessories
Scrambling for a last-minute costume? Do you need to dress up for Halloween or a 1920s-themed party? Head over to Windy City Novelties for wearable products like hats, masks, wigs, fake jewelry, beards, garlands, and face paint. Some of these costumes even light up!
One-Stop Party Shop
With over 17,000 items on Windy City’s site, there’s no need to visit a physical store to stock up on party supplies. The top banner menu is intuitively arranged based on what people would be looking for. Click on the Party Supplies tab to show the drop-down menu with specific categories. Glow and LED products are so popular that they have their own tabs for easy access. Just add items to your cart, go through the checkout process, type in your promo code, and you’re done!
How to Save on Party Needs
Subscribe to the Windy City Novelties email newsletter for news about fresh deals and amazing promos. The site even has a list of discount and promo codes that you can use at checkout. For bigger savings, check out the clearance page and are up to 75% off the original price on selected items.
Contact Windy City Novelties
Windy City Novelties is open Mondays to Thursdays from 8 AM to 5:30 PM Central Time, and on Fridays from 9 AM to 5 PM Central Time. Call their toll-free number: 1-800-442-9722. Take note that international customers should dial 1-847-403-0000. You can send messages via the contact page or the Live Chat window. For party tips and supply promos, you can follow Windy City Novelties on Facebook, Twitter, Pinterest, YouTube, and Instagram.
Free shipping is offered for certain purchases if you use the featured promo codes at checkout. Orders will be shipped through UPS, Fed-Ex, or USPS. Non-imprinted items will be shipped within 5 days of receiving the order. Customers will be charged all shipping charges. For overseas orders, charges would include duties and broker fees. Under certain circumstances, you can refuse an order if it’s delivered late. You will be given a refund for the cost of the items, but the shipping costs will not be refunded.
Should you need your order sooner than the posted delivery date, you can expedite the shipping of your items. For a certain fee, you can be included in the high priority list so that your order would be shipped out within 48 hours. You can also choose air freight through UPS Orange (3-day), UPS Blue (2-day), UPS Red Standard (next day, afternoon), UPS Red Expedited (next day, morning), or the Fed-Ex equivalents of these UPS services. Note that the second option will be more expensive. Also, refunds do not include the expedited shipping costs.
Windy City Novelties will accepts returns if you receive the wrong item or if a product was not accurately represented online. They will even accept returns should your party get canceled or if you ordered more supplies than you needed. Take note that you must return items within 30 days of receipt.
You can choose from several reimbursement options. First, you ask for an exchange on a returned item. The second option is non-expiring store credit worth the full value of the return plus a certain percentage. You can also receive a full refund through the same mode of payment that you used. Items eligible for return should be non-imprinted, unused, and unworn. Party kits for return should be unopened and complete. Also, you will have to shoulder the shipping costs. Contact customer service to start the return process.