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Skagen ships orders by UPS Standard, unless you choose another shipping option. It may take up to 30 days for them to ship your items. If all items are in stock, it won’t take more than 2 business days for shipping. If Skagen is unable to ship the order within the specified time frame, they’ll notify you via email and you’ll receive an estimated delivery date. If you decide to cancel your order, you’ll receive a full refund. For more information, check the full shipping policy on the Skagen website.
Skagen accepts returns of any unused items. If you want a refund, you should return your items within 14 days from the day following the receipt. But, if you’re looking only for an exchange, you can return your items within 28 days. For damaged items and orders that aren’t supplied right, you’ll have 30 days for the return. To refund the full price, you’ll need a copy of the original Delivery Note or any other proof of buying. When returning an item, you’ll have to pay the shipping fee. Except if you’re returning an item because it’s not what you ordered, or it isn’t working. In this case, contact Skagen before returning, and you’ll get a prepaid return wrapper. For more information, check the return policy on the Skagen website.
For any question or help with your account, you can contact Skagen Customer Service. Call them by phone from 9 am – 5 pm (Monday to Friday). You can also send them an email at [email protected] or contact them by mail. You’ll find the mailing address on this page. Don’t forget to connect with them on Facebook, Twitter, Instagram, and Tumblr. Doing so will get you all the latest information about upcoming sales and new arrivals.