Customized products take 3-5 business to process. Standard shipping time within the United States is 5-12 business days. If you need to receive your order sooner, you can upgrade your delivery to express shipping which only takes 3-8 business days. GetNameNecklace also offers international shipping to select countries such as the UK, France, Germany, and more.
GetNameNecklace has a 99-Day Return Policy. In the event you are not 100% happy with your purchase, you have 99 days to return it. If you mistakenly purchased the incorrect size or color, you have 15 days to send it back for a replacement. To initiate a return, get in touch with GetNameNecklace’s customer service team.
If you have any questions about GetNameNecklace’s products, you can contact them through their online contact form. You can also reach them via Facebook Messenger or live chat. Their business hours are Monday to Friday, from 7:00 am to 4:30 pm EST. You can also connect with them on Instagram, Facebook, Twitter, and Pinterest.