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If you’ve purchased a piece of art through Saatchi Art’s website, you will be assigned a Sales Adviser that will notify you if there are any important updates about your order’s delivery status. You can also use the tracking information included in the shipping confirmation email to track your order. Since the artworks sold on Saatchi Art’s website come from different international locations, shipping times and fees will vary.
Saatchi Art has a 7-Day Return Policy. Once your order arrives, you have 7 days to decide whether you want to keep it or if you would like to return it for a refund. Contact Saatchi Art’s customer service team for detailed return instructions.