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Free domestic shipping is available when you spend a minimum amount on their website. The shipping fee for international orders will be calculated during checkout. Most orders are processed in 3-5 business days. Rastaclat will send the tracking info to your email once your order has been shipped out. You cannot cancel or change your order after placing it.
You can return your purchase within 30 days of receiving it. Rastaclat allows refunds for unworn products returned in their original packaging without damage. Please submit a request to their return center to initiate the refund or exchange process. You are responsible for paying the return shipping fee. International orders, products marked as final sale, and all original shipping and handling fees are non-refundable.
Do you have any questions or concerns? Please fill out this form or email them to [email protected] directly. You may also call (424) 397-7170 every Monday to Thursday from 9 am to 1 am PST and on Fridays from 9 am to 6 pm PST. On weekends, their customer support team is available from 9 am to 5 pm PST every Saturday and 9 am to 1 am PST every Sunday.
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