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Apparel Brand and Multichannel Retailer
J. Jill produces and sells women’s apparel, footwear, and accessories. The company was established in 1959 by Karl and Marianne Lipsky when they opened an Americana specialty store in Berkshire. Not long after that, they also released a catalog. In 1999, J. Jill launched an e-commerce store., making it a multichannel retailer. It now has over 250 retail stores around the United States. J. Jill headquarters is located in Tilton, New Hampshire.
Style and Comfort
The J. Jill brand targets a more mature and sophisticated female clientèle. The brand focuses more on a relaxed approach to fashion, melding both comfort and style. The company offers apparel ranging from tops and tees, shirts, skirts, sweaters, dresses, and more. Aside from clothes, the company also has a line of footwear and accessories. All J. Jill branded products can be seen in any of its retail stores, in its catalogs, and on its online store: jjill.com
While not the only way to shop with J. Jill it is the most convenient way. Navigating is very intuitive and the homepage is not cluttered so it doesn’t look intimidating. All products are grouped into categories that can be seen on the top of the page. The categories are a bit different though since they pertain to clothes size ranges and the not to a type clothing. Head on over to your preferred category and continue browsing there. It is also worth noting that there is a separate category for shoes and accessories and a category for all the items that are on sale but more on that later.
If you find an item you want, click on it to go to its products page. If you want to purchase it, add it to your bag. Done shopping? Click on the bag at the upper left corner of the webpage to proceed to checkout. If you have a promo code or coupon, you can use it during checkout. Just type the code on the appropriate spot. Go through the checkout steps until you’re done.
Deals to Fit Your Style
Current promos, sales, or contests are posted on the online store’s homepage. Announcements will also be made on its social media sites. Of course, it wouldn’t hurt if you sign up for J. Jill’s mailing list so you can be notified of special sales and the like. If you want to find a bargain at the online store, head on over to their sale page for everything that has been marked down.
Connect with J. Jill
J. Jill is pretty active on social media, particularly Twitter, Facebook, Pinterest, and Instagram. Like, follow, or subscribe to J. Jill to keep abreast with all the latest products. You can also communicate with the company through these sites. Speaking of communicating, if you wish to contact J. Jill, their contact page has the information you need to do so. These include email addresses, phone numbers, and even mailing addresses. Its online store has live chat as well.
For deliveries within the US, J. Jill offers a number of shipping options. You can have items delivered via Standard delivery, Quick delivery, and Express delivery. Express being the quickest, Standard the slowest, and Quick somewhere in between. Shipping charges will be based on the purchase price of the products being delivered. Of course, Quick and Express delivery options are also subject to additional charges. J. Jill also ships internationally although orders may incur duty charges. The customer handles paying said charges.
J. Jill accepts returns within 90 days of purchase. Returned item be unworn, unwashed, and undamaged. If the returned item comes with the receipt the customer can have it exchanged, refunded, or get credit at the original price. Without a receipt, you can only exchange or get credit for it equal to the current price of the item. Products may be returned in two ways: by mail using the SmartPost return service label or a preferred carrier. You can also return the item to the nearest J. Jill physical store. To find the one nearest you, either contact the company by phone or use the store locator.