- Join their email list to get discounts and coupons sent straight to your inbox.
- Find out what other people are saying about Silk’n products by reading the reviews and testimonials on their website.
- If you need help with your Silk’n device, you can download user manuals for all their devices on their website.
- Silk’n offers a 1-year warranty on all devices sold in the US and Canada.
- If you want to purchase Silk’n products in-store, you can go to Bed Bad & Beyond or Kohl’s. Silk’n recommend calling ahead to confirm the availability of the item you want to buy.
- If you live outside the US or Canada, visit the international contacts page to find out where you can get Silk’n products.
- If you don’t have a credit card or simply don’t want to use a card to shop online, you can use PayPal, Amazon Pay, or Apple Pay to pay for your order.
Silk’n ships anywhere in the US and Canada, except APO/FPO addresses. They usually ship out orders within 24-48 of purchase. Standard ground shipping may take 7-10 business days depending on where you are located. If you would like to receive your order sooner, you can choose expedited shipping as your delivery method during checkout. Orders delivered though expedited shipping may take 2-3 business days to arrive.
If you are not entirely satisfied with the Silk’n product you ordered, you may return it. Some items can be returned within 60 days of purchase, while other items have to be returned within 30 days of purchase. For hygienic purposes, there are certain items that cannot be returned such as replacement heads and skin care products. To return your Silk’n device, contact customer service to get a Return Authorization Number. They will email you a return confirmation, along with a prepaid return label. Once they receive the return shipment, it may take up to 10 business days to process your refund for the full amount minus the return shipping cost. View their complete return policy by visiting their website.