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Five Star ships within the US using USPS and other ground service carriers. Five Star also ships to APO and FPO addresses and they also ship internationally. If your purchase is $50 or more, you automatically qualify for free shipping. Check their website for more detailed information on shipping.
A Return/Replacement form comes with every delivery. Fill this out if you wish to return your order. Make sure you complete all the required details. Your contact information must be correct. This is very important because Five Star will reach out to you to proceed with the return. Visit their website for more information. If you bought your product at a store, you can return the product to the store where you bought it from. In the event that your order is not available, Five Star will reach out to you. You have an option to replace the unavailable item with something else. For other concerns about returns and exchanges, contact Five Star support directly.
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