Your Local Coffee Shop Turned National Chain
The Coffee Bean and Tea Leaf is known today as a national and worldwide chain. It is one that stands toe to toe against other giant coffee companies and retail outlets. There’s something different about The Coffee Bean. This coffee shop was founded in Southern California in 1963. It was created to source and serve the world’s finest coffee and tea to customers. This founding principle made The Coffee Bean the first California gourmet coffeemaker.
The Coffee Bean serves 30 different countries and 1,000 stores in the United States. It continues serving only the finest whole leaf teas and premium coffees from far-off destinations. Every bean of coffee is still roasted fresh daily in Southern California. The Coffee Bean welcomes customers into store locations that feel like coffeehouses. This coffeemaker is one of the largest coffee and tea companies worldwide. It’s the unique relationships they have with small coffee and tea farms that create the best possible products for you to drink and enjoy.
Innovation in Coffee and Tea with Unique Roasts and Blends
One glance at The Coffee Bean and Tea Leaf menu, and you’ll recognize many of the drinks. There are coffee staples of all kinds. Get an Americano, espresso, cappuccino, even iced coffee and cold brew. There’s also a host of drinks unavailable anywhere else. The shop offers an entire line of tea drinks from hot brewed teas to tea lattes to whole leaf teas. You’ll find even more to choose from in the food offerings. Find typical breakfast treats like bagels and healthy juices to keep you running. What sets The Coffee Bean apart from all other coffee shops is its signature drink: the Ice Blended. It’s an idea that’s been adopted by other competitors worldwide. This cold and whipped-cream-topped drink got its start at The Coffee Bean.
Are you a regular visitor and coffee drinker who often visits The Coffee Bean and Tea Leaf? You know that a simple cup of coffee or tea can add up over the course of months and years. You don’t have to moan the loss of dollars every day thanks to the Coffee Bean Rewards Program. This customer-focused program is free to join. You’ll earn rewards dollars with every dollar you spend. Members receive exclusive extras and a welcome reward. You will also receive an annual birthday gift and special promotions. Download the app on your Android or iOS phone. You can scan (or even pay) with your rewards card every time you stop in your local Coffee Bean. Once you rack up the rewards, you can skip paying altogether and score free drinks or snacks.
Enter The Coffee Bean World on Social Media
Do you want to learn more about coffee and everything that’s happening at The Coffee Bean? The best way to keep in touch is to become a fan or follower of the company on social media. The Coffee Bean maintains an active presence on every one of its online pages. Discover on Facebook and Instagram and even participate with your posts. On Facebook, The Coffee Bean shares images of drinks, and different products. You can also check out informative posts about the coffee and tea the retailer. Here, The Coffee Bean will also introduce new drinks, new blends, and anything else. It’s important to note that The Coffee Bean team members do communicate with customers here quite a bit. You can reach out, and they’ll interact with you and your posts too if you’d like.
That same interaction with customers and followers happens on the company’s Twitter. A lot of retweeting happens here. Customers share images of their drinks, or simply anything related. Amongst these retweets, you’ll see the brand share news and media reports. Find reposts of images and text from Facebook. Browse educational coffee posts and some of the same images of new products and drinks. For more information about the company, check out The Coffee Bean’s YouTube page. There, you can watch a wide variety of videos about the company’s history. Learn about its different drinks and highlights of various customer favorites. Love tea more than coffee? There’s even a tea-only playlist for clients who prefer tea. Don’t forget to visit the Instagram page as well. It’s comprised primarily of the images you’ll see on other platforms, like Facebook. You might catch customer images here now and then. This is to encourage customers to participate in social media and engage with this brand.
Connect with The Coffee Bean’s Customer Service
Have a quick question or something you’ve been wondering about this coffee company? The Coffee Bean website offers customers a wealth of information about the company. Learn about its history and its policies for online orders. The best place to visit if you have questions is the FAQ section. Find a variety of pre-answered questions waiting for you. Did you place an online order and have more specific or direct questions? You can instead give the customer service team a call. Just dial 1-877-653-1963 between 6 AM and 6 PM (PST) any day of the week to speak with someone. The only days on which the customer service line is closed are federal holidays. Prefer to send an email? The Coffee Bean doesn’t provide a direct email. Customers can fill out the form available online to get concerns to a team member.
When you order from The Coffee Bean’s online shop, you can have your items delivered anywhere within the United States or Canada. Every order does come with a shipping fee of some amount – and that cost depends on your location and the shipping speed you choose. You can opt for ground (five to seven days), 2nd Day (two business days), or Next Day (one business day). International customers who are beyond Canada or the U.S. will have to opt for pricier shipping options, and adding speedy delivery on top of that can increase the cost of shipping dramatically. All orders ship out on business days and your credit card will only be charged once your items are ready to leave The Coffee Bean warehouse. Customers who live in three states (California, Washington, and Arizona) will also have sales tax added on top of their order total and shipping costs.
If your order from The Coffee Bean and Tea Leaf doesn’t quite satisfy once it arrives, you can certainly return it right back to the company. Any unopened and unused items can be returned within 30 days of receipt for either a full refund or an exchange of comparable value. Just repackage your items and drop them off at a local mail carrier; you will have to pay for the return shipping upfront. Make sure the original invoice and return form are placed inside your package before shipping everything back. Do keep in mind that The Coffee Bean won’t refund you any shipping charges or fees once your return is complete.