Free economy shipping is available within the USA and its territories when you spend the minimum required amount. Two-day shipping and one-day expedited shipping options are available for an additional fee. The shipping carrier that will be used depends on your delivery address. All products will be shipped in discreet packaging.
You can return most items for a refund or store credit no later than 30 days from the date you received them. Eligible products for return must be unopened, unwashed, and not marked as final sale. If you received a defective or damaged item, contact customer support within 48 hours to get a free replacement. You will be charged a flat fee for the return shipping label for refunds, except if you choose store credit. Ensure that all items in a set are returned together and include all original tags and packaging. Halloween costumes and accessories can only be returned for store credit. Fill up this form to get your return authorization number.