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About Shoe Carnival
It’s true that the shoes you wear make your outfit. Shopping at Shoe Carnival is an experience. Browse thousands of brand-name shoes for men, women, and children of the family. Shoe Carnival is where incredible variety and an easy shopping experience come together in one place. You can find the perfect pair of workplace pumps, casual sneakers, or shoes for play and school. Just hop online, or visit one of the brand’s more than 400 retail locations to start shopping.
Budget-Friendly No Matter the Season or Style
The Shoe Carnival motto is “A Surprise in Store.” The company’s vast selection makes it easy to find shoes. What makes this retailer last is its dedication to savings. Shoe Carnival is a store that offers frequent discounts. If there’s a change in season, shoppers will find regular sale events. The biggest, and most popular, Shoe Carnival sale is the buy one, get one free offer. Just by any pair of shoes that qualify and you’ll receive another completely free.
Discounted shipping is also a popular offer that appears on a seasonal and regular cycle. Regular shoppers will also want to take advantage of the Shoe Perks Rewards program. This offers Shoe Carnival regulars the chance to earn one point for every one dollar spent. Those points can be cashed in for $10 rewards. You can be the first to find out about special promotional offers and even unique sale events.
Where to Find Shoe Carnival on Social Media
For the latest in sales, you’ll want to be a regular visitor to the Shoe Carnival Facebook page. That’s where the latest sale announcements and special deals are shared. You’ll be able to learn about seasonal products and brands. For example, you can check out the newest winter boots in the fall months. Plus, see the best sandals a bit before spring starts. You’ll find similar post on Shoe Carnival’s Twitter account. You can also check out some images and links that show which Internet bloggers are wearing Shoe Carnival. The Shoe Carnival Instagram page shares the same posts as Facebook and Twitter. On YouTube, the company posts infrequent videos updating customers about charity efforts and initiatives.
Contacting Shoe Carnival’s Customer Service
Can’t quite find what you’re looking for, or perhaps you’ve run into a problem with your coupon code? You can get in touch with the Shoe Carnival customer service team right on the company’s website. Just start by filling out the email form on the Customer Service tab online. You can enter all details and shoot the inquiry off to a team member. Keep in mind that you have just 250 words of space to explain your issues or questions when using this form. You can also call 1-800-430-SHOE or email [email protected]. Don’t forget to reach out to customer service if you’d like to begin a return or exchange as well. A team member will be able to walk you through the steps needed to get your items, and your money, back where they belong.
Shipping at Shoe Carnival is usually free when you spend $75 or more. Not planning to spend that much? You can still save on shipping, but you’ll need a special discount code. All other orders ship for a small fee, which depends on the shipping speed selected during checkout. Customers can choose from Priority, 2nd Day, or One-Day. Any orders that select and pay for 2nd Day or One-Day delivery must be placed before 2PM (CST) each day, or they may require one additional business day of processing before they arrive at your address.
If your purchased items don’t exactly please you as expected when they arrive, you can certainly return or exchange them with Shoe Carnival. Just visit the Returns page online to get the process started – and make sure that you’re within 60 days of your purchase date. All online orders have 60 days within which to be returned, and that return must come with all original packaging (and, of course, without wear). Once you’ve filled out your return form, you just need to ship the items in question back to Shoe Carnival in Indiana. You will be responsible for return shipping, and when you receive your refund you won’t receive any of your original shipping cost in that final amount. Refund credit will be issued within 30 days of your returned items’ receipt at the company’s warehouse to your original method of payment.