Shipping fees vary and are calculated based on the total weight of your order. Orders weighing more than 150 lbs may need to be shipped by freight. Most orders arrive within 2-6 business days, but expedited shipping options are available should you wish to receive your order sooner. Woodcraft ships to most US locations, including Hawaii, Alaska, and US Territories.
If you are not completely happy with your Woodcraft purchase, you have up to 90 days to return it for a refund or replacement. Restocking fees may apply. To initiate a return, contact Woodcraft’s customer service team.
If you require assistance with your order, you can contact Woodcraft’s customer service team by phone at 1-800-535-4482, or by sending them an email. You can also reach them through their online contact form. Their business hours are Monday to Friday, 8:30 am to 5:00 pm EST. For additional updates, follow Woodcraft on Facebook, Twitter, and Instagram.