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What To Expect When Shopping At Vans

Quality, Comfortable Footwear

From its humble beginnings as a small shoe company in Orange County, California in 1966 to the nationally-renowned source for shoes today, Vans has a consistent track record of quality footwear and comfy clothing for sporty lifestyles. Vans “Off the Wall” motto boasts an extensive inventory of casual shoes. You can also find fun clothes, as well as accessories for surf, skate, and snow sports.

Are you looking for some new skater chic apparel, kids clothes, or custom shoes? Vans.com fits the niche of skater and surfer fashion for all ages and genders.

Shopping At Vans

Navigating Vans.com’s homepage is a breeze. You can immediately find everything you’re looking for instantly. The top of the homepage primarily consists of a high-def photo of Vans’ newest arrival with the option to “Shop Now.” At the top of the page, you’ll find a helpful toolbar to assist you in finding a Vans store (or another retailer that sells Van shoes and apparel). You can also find gift cards, live chat tab for contacting customer support, wish list building tools, and your cart.

The main toolbar below this one lets you shop by category. Browse men’s, women’s, kids’, as well as skate, surf, snow, and more. In these categories, you’ll be able to explore newly arrived items. Browse shoes, apparel, and accessories. You can also search what you’re looking for in the search bar.

Lower down on Vans’ homepage they highlight their hottest shoe collections. Browse the classy Pro Classics, the vibrant 50th Anniversary Gold Collection, and Off the Wall apparel and shoes. Do you want updates on the latest news, partnerships, and fresh products from Vans? Sign up for their email newsletter at the bottom of their website or check their homepage on the regular.

Vans Shoes

Vans is best known for their shoe selection, so we’ll start off with this department. All Vans shoes are sold in medium width – there are customizing options available, however – and in men’s sizes of 6.5-16 and women’s sizes of 5-17.5. Vans recommends ordering a half size bigger in their high-performance skate shoes because this line is known for being somewhat snug on the Brannock device measuring scale.

Size Conversions

Do you want to convert sizes? The general rule of thumb is subtracting 1.5 sizes if you’re converting from women’s sizes to men’s sizes (or add 1.5 sizes if vice versa). There are different styles for each gender, such as Classics, Pro Skate, Surf, and checkered collections. Vans sells surfsider shoes for both men and women, as well as sandals for the beach crowd.

Shoes For Every Occasion

Looking for new skate shoes to wear to school? Vans has a huge assortment of trendy styles available. Perhaps you want to switch from high top to low top sneakers? Vans has a little bit of everything. Vans.com can be your one-stop-shop for all things footwear.

When you search for shoes on Vans’ website, you have multiple criteria to choose from. There are several different colors and materials to choose from, such as green synthetic or brown suede. Are you looking for something beyond the norm of single color shoes? Be sure to check out the fascinating patterns available. Browse novelty, checkered, floral, tribal, paisley, Americana, and animal prints.

You can also search by price range. Find shoes $25 and below or $75-$100. Browse a variety of product lines, such as Vans’ well-known OTW Collection, Surf shoes, ProSkate, and more. If you love Disney or animals, you won’t want to miss Vans’ Disney and ASPCA-branded shoe lines.

Vans Clothing

In addition to their active lifestyle shoes, Vans also hosts a large inventory of comfy clothing for the skater and beach-going types alike. Vans also sells kids sizes, so it’s fun for the whole family. If you love the Vans brand, be sure to show your passion with a t-shirt or hoodie.

Women’s Apparel

For their women’s department, Vans has a wide assortment of t-shirts, shorts, sweatshirts, hoodies, and dresses for active women who love the beach and want more trendy clothes to wear to the gym. Their sizes range from XS to XL for tops and 0-13 for bottoms. Prices range from under $25 to $75-100, so you’ll be able to find both affordable summer dresses and more pricey yet high-quality jeans to accentuate your unique style.

Men’s Clothing

Vans’ men’s department sells skater-style t-shirts, boardshorts for beach fanatics, tanks and shorts for any summer wardrobe, and casual pants in sizes ranging from 28-40 inches at the waist. Vans also offers their popular Aloha button-down shirts for that next tropical getaway and classic Vans tees and tanks for an everyday gym workout.

Vans Customization Options

If you don’t find exactly what you’re looking for, you can also opt for customized shoes, hats, and backpacks from Vans. The design is completely your own, but Vans points out that it will take 3-5 weeks to create and deliver the personalized items to you.

Checking Out with Vans.com

When you’re ready to check out, just go to your cart and enter your shipping information (or sign up for an account if you plan on shopping with Vans more in the future). You’ll also want to include any promo codes in the box on the payment page. Vans accepts most major forms of payment, including PayPal, Visa, MasterCard, American Express, Discover, JCB, and Vans gift cards. You can buy Vans gift cards online and the amount will never expire.

Does Vans Have A Reward Program?

Join the Vans Family to earn reward points, exclusive access to sales and giveaways, and other members-only perks.

Does Vans Have A Military Discount?

Vans offers a 10% military discount to veteran, active, and reserve members of the armed forces. Sign in and verify with SheerID to receive a promo code.

What Is The Shipping Policy For Vans?

Vans does not process orders or ship out items on weekends, nor do they ship to international addresses. The shipping costs are based upon the number of items in your order and prices start at $3.95 for ground shipping through USPS for a small item. Ground shipping for USPS takes 6-9 days, FedEx ground shipping takes 4-6 days, and Vans also offers 2-day shipping and next-day shipping through FedEx.

What Is The Return Policy For Vans?

You can check your order status online, and if you receive an item you’re not satisfied with, you can return it to Vans’ website or go to your nearest Vans retail location and exchange the item there (exchanges are not available through Vans’ website). If you’re returning an item, you must include the receipt and it must be in unwashed and unworn condition. You have 30 days from purchase to make an exchange or return, and you’ll receive your credit card refund within 14-18 days of return delivery.

What Is The Contact Info For Vans?

You can reach Vans’ customer support via live chat or by calling 1-855-909-8267 from 6 am to 4 pm PST on weekdays and 6:30 am to 3 pm PST on weekends. You can also email [email protected] or fill out the online form on their website. If you really love Vans be sure to follow them on social media. Follow them on FacebookTwitterInstagramPinterest, and YouTube.

If you want to request free Vans stickers for your board, car, or laptop then send a self-addressed stamped envelope to:

Vans, LLC
Attn: Stickers
N850 County Highway CB
Appleton, WI 54914

The insider shopping tips on this page were researched and written by Emma Lewis, one of our resident online shopping experts. Do you have a shopping tip or deal to share? Send Emma an email at [email protected] and let her know the details.