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Sheepskin Turned Surf Wear Since 1978
You know the Ugg brand, its ubiquitous sheepskin boots prominent every season of the year in every country of the world. From warm weather to exceptional cold, Ugg boots, shoes, and accessories can be found on people of all ages. Despite the retailer’s versatile products, though, the Ugg brand began in the 1970s with a single surfer. An Australian first developed the infamous Ugg boot on the shores of Southern California. The idea came from wanting a shoe that could take surfers from water to sand to street in mere moments.
The Ugg shoes picked up a dedicated following, and within seven years Ugg was a household name throughout California. Once a staple in surf shops in beach communities, Ugg transcended these small stores within a few years. The company blossomed from a small surfer’s favorite to a global retailer. Each and every product features luxury sheepskin for men, women, and children of all ages.
Sheepskin at Its Heart
Perhaps what’s made Ugg such a standout shoe retailer is its dedication to quality sheepskin. From the original boots to today’s more stylish and complex shoes, Ugg bases its creations and products in fine woolen sheepskin. This sheepskin is meant to be breathable, to eliminate moisture and keep your body temperature steady no matter the weather. According to Ugg, sheepskin is naturally thermostatic. This keeps the body regulated in an average day’s temperature shifts and a whole year’s weather. Sheepskin is high-quality and the price of Ugg footwear can climb because of this. Customers don’t have to save every last dollar to afford a pair of boots. Make sure to visit the online store at the end of the winter season to score the biggest and best deals. You can often save up 40 percent or more off seasonal and limited-run styles.
Where to Find Ugg on Social Media
Ugg, as a prominent brand that retails via its own stores and other big-box retail locations, has quite a presence on social media. First, you can visit the Ugg YouTube page to check out the latest Ugg products in the company’s commercials. You’ll also be able to watch different celebrity videos featuring Ugg shoes and the Ugg lifestyle. In Ugg is also active in promoting animal awareness. Ugg shares an entire playlist about its animal activism, protection of animal rights, and videos on how to spot knockoff Ugg products.
On the company’s Twitter page, you can celebrate different social media holidays via the brand’s posts. Plus, see images of users wearing their Uggs, and even read the latest and greatest in Ugg blog posts to learn how to style your very own pairs. If it’s new product images and releases you’re interested in, visit the Ugg Facebook or Instagram. You’ll discover inspiring images of how to make Ugg shoes a part of your life no matter the season, weather, or day.
How to Reach Ugg Customer Service
The first place to head when you have questions, concerns, or pressing problems with your purchase is the help section of the company website. There, you’ll find the best answers – and methods of contact – for resolving your issues. The quickest responses come during the company’s customer service hours of operation:
- 10 AM to 10 PM (EDT) Mondays through Fridays
- 11 AM to 8 PM (EDT) Saturdays
- 1 PM to 6 PM (EDT) Sundays
During these days and times, you can speak with someone directly to initiate a return, resolve a problem with an order, or even find an out-of-stock product.
When you place an order in-store or via the Ugg online retail store, you have a number of different options. Shipping charges and fees depend on the total amount of your order as well as the destination and products ordered. The Ugg warehouse in the U.S. is able to ship orders Monday through Friday, most often on the day the order is placed (if before 1PM Pacific time). From there, customers can choose from overnight, two-day, and standard (three to 10 day) shipping. Each shipping option comes with a different price and fee depending on varying factors.
Returns through Ugg are easy. Just visit the returns page on the company website, and fill out the appropriate form to get your return started. All returns are processed in California, and this means they can take between four to eight business days to be completed. If your return is accepted and completed – exchanges aren’t allowed – then you’ll receive an email confirmation and appropriate documentation to complete everything and receive a return via your original method of payment.