SeatGeek Shopping Guide
Find Great Tickets for Live Events
When you’re looking for tickets, it’s tempting to turn to a particular venue, artist, or sports team home page. Instead, head to SeatGeek and you’ll find better deals. SeatGeek is an incredible search engine for tickets to all kinds of live events. You'll find prime tickets to concerts, sports, and even Broadway productions. First founded in 2009, the company was created to help customers discover local events. In the process, they built a massive database of more than 145,000 events, 500,000 teams and artists, and 375,000 different venues.
No longer do you need to search by event type or artist. Skip the effort and allow SeatGeek to find tickets in your area for you. The website gathers all ticket options that are on the secondary ticket market in your city, allowing you to see what’s available in one convenient location on their interactive map. With SeatGeek, you always end up with more time and more money saved. After earning the title of the internet’s largest ticket search engine, SeatGeek does all it can to bring local events to you with ease.
The SeatGeek Deal Score™
Sure, SeatGeek is great at aggregating different events in your city and beyond. But what about ticket prices? In addition to displaying all of your buying and seating options, SeatGeek has developed technology to determine just how great of a deal you're getting when purchasing tickets. This impressive ranking system, officially named Deal Score™ by SeatGeek, calculates a ticket’s deal and ranks it on a score from 1 to 100.
You can quickly determine if the tickets you're interested in are an amazing find (in the 50 and above range) or a terrible value (anything below 50). Whether you’re hoping to catch an NFL or NBA game, or the latest theater show in town, you can not only find tickets, but you can know how good or bad the deal you're getting is. SeatGeek is continually updating their website and technology, making it increasingly easier to score the best deals and best event tickets.
Stay in Touch on Social Media
SeatGeek is easy to connect with thanks to both their Facebook and Twitter accounts. You can communicate with SeatGeek representatives over on Facebook, where the company shares announcements about different sports teams, leagues, and even upcoming popular events. You’ll also find contests and promo codes on the SeatGeek Facebook page, where they frequently offer discounts on certain tickets or events. Check in on Facebook if you aren’t able to score tickets, and you might also be able to live stream an event online.
Over on the SeatGeek Twitter page, you’ll discover posts celebrating the arrival of new sports seasons, milestones for the brand, and even live updates for different games and matches. Best of all, the SeatGeek Twitter account is the perfect place to stay in the know regarding website problems or purchasing issues. The SeatGeek team answers customers’ questions via tweets and direct them to the FAQ page or appropriate solutions ASAP.
Scoring SeatGeek Discounts
Unlike traditional online retailers, SeatGeek doesn’t offer discounts as you might expect. SeatGeek promo codes are offered as rebates, not discounts, so you won't see a discount applied immediately. Instead, you’ll need to enter your promo code during checkout and pay full price – even if it seems counterintuitive. From there, you’ll receive an email from SeatGeek that instructs you as to how to claim your rebate. Complete the process, and you’ll receive your discount in the form of money back in your PayPal account or a mailed check. If you forget to use your promo code, you can email [email protected] to get everything straightened out and your money sent as soon as available.
Trusting the SeatGeek Sellers
When you see ticket options on SeatGeek, you’re not only viewing the options available through trusted retailers. You’re also able to see independent ticket sellers, those who upload and sell their event tickets via SeatGeek only. So, is SeatGeek legit? Can you trust the tickets sold on SeatGeek? Each and every marketplace, website, and individual seller on the company’s website is required to have a 100 percent – or better – money-back guarantee. This means that if your seller fails to get your tickets to you in time, doesn’t fulfill an order, or an event is canceled, you don’t lose out. While SeatGeek won’t take care of you, the original retailer will.
Find Help with Customer Service
If you need assistance as you shop with SeatGeek, head to their helpful support page. There, you’ll find the answers to the most common customer issues. You won’t need to reach any further if your problem can be solved there. Have a more challenging problem? Try emailing [email protected] to get a response from the customer service team. They typically respond within 24 hours during business days. You can get an even quicker reply if you use Twitter or Facebook to contact SeatGeek. Representatives are always scanning these social media channels, and you’ll hear back even faster if you DM, post, or tweet at them.