Free ground shipping (3-5 business days) is available for most Renogy products. Orders within the Continental USA are processed within 1-3 business days before being shipped out. Some items may not be eligible for expedited delivery depending on their size, weight, or shipping address. Additional fees apply for deliveries to Alaska, Hawaii, and US Territories. A signature is required to receive orders with a total value of $200 or more.
You can return most orders within 30 days of receiving them. All returned products must be in their original condition and packaging to qualify for a refund. You will not pay the return shipping fee for defective or incorrect products or if they were damaged during delivery. Orders that are returned after the 30-day window period are subject to review. Sign in to your Renogy account or contact their customer service team to initiate a return request.