Please note that SwitchBot does not process orders on weekends and holidays. If your order falls on one of the mentioned days, SwitchBot will process your orders on the next working day. You can expect your package within 7-10 business days.
Did you receive a wrong or damaged item? Don’t fret. You can arrange a return or exchange within 30 days if you order directly from SwitchBot.com. If there is something wrong with the product quality, you can consult the manual or refer to the FAQ page. You can also ask for assistance via “feedback” through the SwitchBot app.