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MacPaw sells only digital products. You can start using their apps immediately after purchasing a license or subscription. If you did not receive an order confirmation email, check if the payment method you used is still valid.
You can request a refund for any MacPaw software you bought directly from their website no later than 30 days from your purchase date. Contact their customer service team to initiate a return process. Your refund will be completed in 7-10 business days if it does not violate their refund policy. You must contact their support teams to arrange a refund if you purchased a MacPaw software from third-party sellers like Amazon and the Apple Store.