Ergobaby ships to most US locations, including Alaska, Hawaii, US Territories and APO/FPO addresses. They do not ship to PO boxes. Standard delivery time is 7-10 business days, but expedited shipping is available if you need to receive your order as soon as possible.
Ergobaby accepts returns of unused items within 30 days of purchase. Returned items must be in their original packaging and condition. All returns require authorization, so get in touch with Ergobaby’s customer service team before sending anything back. Unauthorized returns will not be accepted.