Journeys: More Than Shoes
If you’ve visited a Journeys retail store or the company’s website, you know that Journeys sells shoes. This popular teen specialty store offers so much more than just that. Every one of the more than 800 Journeys locations in the U.S. offers apparel, accessories, and shoes to women, men, boys, and girls. The very first Journeys opened its doors at the Rivergate Mall in Nashville, Tennessee in 1986. That original location placed Journeys on the retail map, making a name for the company in teen and young adult footwear. In the years since that store opened, Journeys has evolved into a field far beyond a simple retailer of stylish shoes. Today, Journeys is known as a lifestyle brand. Every store plays the latest music videos and connections to events like Warped Tour. Learn more about Journeys below or grab a coupon from this page and enjoy your savings.
Targeted to Teens
Journeys is a staple in the ever-changing, footwear and accessories world for young shoppers. Journeys have become more fashion-savvy over the years. They are moving beyond shoes and into the world of clothing and specialty products. All that Journeys sells is designed and intended for teenage style. The typical Journeys shopper is between the ages of 13 and 22, a trendy music lover who’s always on the hunt for the hottest fashion and newest trends. If it’s quickly growing popular, whether in style or in pop culture, Journeys is connected to it. Teenagers and young adults are certain to find their next favorite outfit while shopping at Journeys.
Scoring Discounts with Journeys Sale Events
There are quite a few ways to shop at Journeys and get more for your money. The store is known for its always-updated sale section both online and in-store. You can find previous seasons’ styles at lower prices. Additionally, Journeys gives out regular promo codes on the back of its catalogs and via email to all subscribers. Join their list, and you’ll never need to make a full-price purchase. When you join the Journeys mailing and email lists, you’ll also receive a special sale surprise on your birthday every year. Journeys will send you a 15 percent off discount code every year for your special day. If you’re searching for even bigger steals on the items you love, visit a Journeys outlet store near you. Outlet stores are present at various outlet malls across the United States. These Journeys locations are devoted to discounted items.
Stay Updated with Journeys’ Social Media
Journeys is so much more than a clothing, shoes, and accessories retailer. In fact, when you connect with the company online via social media, you’ll discover that there’s an entire lifestyle associated with the retailer. In addition to selling stylish products, Journeys connects with bands, concerts, and even seasonal tours.
Check out Journeys YouTube and Instagram accounts. You’ll see snapshots and videos of the Journeys team’s adventures at Warped Tour and street team events. You can even listen to a curated Journeys playlist via iTunes. Check in with on-the-road news on the Journeys Twitter. Be among the first to hear about Journeys giveaways, contests, and special sale events in-store and online. Follow the brand on Facebook where you’ll stay in the loop with regular updates. You can even be the first to know about seasonal sales and exclusive coupons.
Contact Customer Service
Do you need a little help while shopping? Maybe you need to solve a problem with a current order? It’s easy to get in touch with the Journeys customer service department. Email customer service on their website. Speak to a representative by calling 1-888-324-6356 seven days a week between the hours of 7:00 AM to 12:00 AM (CST). You can also use the live chat with a representative on their site. You can chat with a Spanish-speaking representative Monday through Friday, from 9:00 AM to 6:00 PM at 1-866-322-9099. Whether you’re initiating a return or checking on your order status, all these options are available for you to use.
When you place an order with Journeys online, you don’t have to spend much to save on shipping fees. Choose standard, expedited, or two-day shipping and pay a flat fee. If you spend $39.99 or more online, you’ll receive free shipping to any domestic U.S. address. Journeys’ shipping is fast. All standard shipping orders are processed within one to two business days and arrive at your front door within three to five business days. Decided to purchase a gift card instead of an item? Spend $40 or more on a gift card purchase, and your order will also arrive free of any shipping charges.
Need to return a single item or an entire order? Journeys makes it easy to return whatever you order online or purchase in-store. Any and all unworn merchandise can be returned for an entire year – you have 365 days from your date of purchase to make a return with the original packaging and original receipt. Journeys also makes returns convenient by offering the following two options to send your order back, no matter how you made your purchase:
- In-store, at a location near you
- Online (all returns will incur a shipping charge; exchanges are free)
No matter which method you choose, Journeys will provide you with either a full refund or exchange the unwanted item for another of your liking.