Twillory offers free shipping to most locations within the continental US. Delivery times vary depending on how far you are from the Twillory warehouse located in Shelton, CT. Orders shipped to the East Coast usually arrive within 1-3 business days. Orders shipped to the MidWest may take up to 2-4 business days. Orders shipped to the West Coast may take up to 4-7 business days to arrive.
Twillory offers free returns within 30 days of purchase. Free returns are only available to customers within the continental US. Every package Twillory ships out comes with a prepaid return label. If you wish to return an item you bought at Twillory, simply fill out the return form, seal your return shipment, and send it back to their warehouse. All returned items must be unworn, unaltered, and unwashed. If you return an item beyond 30 days but within 60 days, a 15% restocking fee will be subtracted from your refund.