Outfitting Men and Women for Centuries
At Johnston & Murphy, it all started with shoes. The company still believes that a customer’s day and outfit starts with shoes. Since its founding more than 165 years ago, Johnston & Murphy has focused on shoes. The retailer has grown to encompass shoes for men and women as well as clothing for both genders. The brand’s motto remains focused on starting your style from the ground, or feet, upward. Careful craftsmanship is at the heart of every product Johnston & Murphy creates. To design fashion pieces that are a modern legacy, quality and style are key. Find stylish sweaters, shirts, pants, and even accessories for men. Plus, find skirts, coats, scarves, and dresses for women. Johnston & Murphy has come quite a way from its start as a small footwear company.
A Retailer for Legends and Leaders
The Johnston & Murphy focus is on helping shoppers find clothes and shoes that impress. This retailer intends for its items to be worn for years and even decades to come. Johnston & Murphy has stayed close to its original roots. The brand has outfitted every U.S. president since Millard Fillmore. Johnston & Murphy knows how to stay stylish after far more than a century’s worth of experience. Johnston & Murphy aims to help shoppers fill their closets with classic pieces. These pieces are meant to suit any scenario, any setting, and any period. Currently, Johnston & Murphy reaches nearly 100 different countries online. The brand also operates over 200 individual retail stores throughout the United States. It’s American roots are what make the company proud of its heritage as well as its quality.
Johnston & Murphy on Social Media
Social media is a fantastic platform to connect with your favorite brands. Johnston & Murphy encourages its customers to get involved online. Use the company’s hashtag #JohnstonAndMurphy on social media! If you do, you’re eligible for the chance to be featured on the shop’s Instagram or Twitter. On Instagram, you’ll spot customer-shared images and the company’s photos. Discover models in current styles and single products. The very same posts pop up on the Johnston & Murphy Twitter page – same images and all. Facebook is the most updated of the company’s accounts. There, you can check out seasonal giveaways and images of models wearing products. You’ll also find links to fashion bloggers who promote the brand’s products. The last place to learn a little more about Johnston & Murphy is YouTube. Discover a variety of videos about caring for your shoes and apparel.
Johnston & Murphy’s Customer Service
Have you encountered a problem while shopping at Johnston & Murphy online? You can get a quick response thanks to the company’s commitment to answering questions in a fast fashion. Call the customer service for the fastest response out of all contact methods. You can call 1-800-424-2854 between the hours of 6 AM and 12 AM (CST) any day of the week. Send an email using the online contact form or [email protected].com. Prefer to skip contact all together and do the work on your own? You might find an answer on the company’s FAQ page. Discover quick solutions with no need to involve customer service.
Typically, Johnston & Murphy orders are shipped for a small fee of some kind. Only orders with purchase prices totaling $100 or more are granted free shipping – and those orders will be shipped at no charge with the standard shipping speed. Standard shipping takes between four to seven days after processing. Additional shipping speeds are available for increased fees; customers can choose UPS 2-Day or Next-Day, which gets orders delivered to your door in just two days or one.
Every item you purchase through Johnston & Murphy, whether in-store or online, is guaranteed through the retailer’s 165-year tradition of excellence. Should your ordered items not be the perfect fit (or have a far worse issue), you can ship them right back to the Johnston & Murphy warehouse for a refund or exchange. However, this doesn’t mean you have 165 years to return your items. Both returns and exchanges must be completed within 90 days of your purchase date, giving you about three months to make up your mind. You can send your items back via the mail or bring them to your local Johnston & Murphy retail shop. Your return or exchange takes about seven days to process once your items are received – if you’ve chosen a refund, you’ll be returned your fund via your original payment of method.