To ensure the freshness of their products, D’Artagnan packages each order in insulated boxes filled with ice packs. Their default shipping option is FedEx Overnight, but other options may be available depending on where you are located. You can also choose to have your order delivered up to 4 weeks in advance.
Due to the perishable nature of D’Artagnan’s products, they are unable to accept returns. However, they do have a 100% Satisfaction Guarantee. If your purchase doesn’t make you 100% satisfied, you may contact D’Artagnan’s customer service team within 5 days from the date of receiptFedExso they can issue a refund or replacement.