Ballard Designs has a Ship to Store Program that lets you pick up your order at one of their stores without paying any shipping fees. Shipping via standard ground service usually arrive within 3-7 business days. Shipping fees are calculated based on order value and shipping destination. Orders over a certain amount may qualify for free shipping.
Ballard Designs has a Love It or Send It Back Policy. If for any reason you don’t love your purchase, you may return it within 90 days of shipment for a refund or exchange. For more information on initiating a return, you can get in touch with Ballard Designs’ customer service team.
Do you have any questions or concerns about your order? You can reach Ballard Designs’ customer service team by giving them a call at 800-536-7551. You can also contact them through the inquiry form on their website. For additional news and updates, follow Ballard Designs on Pinterest, Facebook, Instagram, and Twitter.