High-Quality Vaping Gear
The vaping industry may be relatively new compared to the more traditional smoke shops. That doesn’t mean there isn’t an entire world of products to choose from. Vapor DNA brings all the different options for vaping fans into one spot. It’s quickly earned itself a position among the internet’s premier online vape stores. Find electronic cigarettes, e-liquids, and accessories. From well-known brands to favorite accessories to must-have gear, it’s all at Vapor DNA.
The brand is focused on providing quality and affordability to customers. Vapor DNA stocks a wide range of vaping items that cover every price range and interest. Here, you’ll find starter kits to introduce newbies to the world of vaping. Also get diverse flavors for pickier smokers as well as hard-to-find brands. If you love keeping up with trends, Vapor DNA even offers special monthly flavors. These new flavors are an excellent way to keep trying something new every few weeks.
The Best in Vaping without Premier Pricing
With so much to offer vaping regulars, it’s no surprise that Vapor DNA is a supply shop unlike any other. All products are stored in temperature controlled locations. They all come directly from the vaping experts themselves. What makes Vapor DNA special is its dedication to low prices. Every item in the Vapor DNA inventory is guaranteed to have the lowest possible price. Vapor DNA sources its vaping products directly from manufacturers. This allows the retailer to achieve both authorized retailer status and low cost.
Find regular sales and special offers advertised at the bottom of the company’s homepage. It’s easy to find ongoing offers anytime you shop. Customers can also score savings by joining the MyRewards program offered by Vapor DNA. This free program saves shoppers two percent off every purchase. MyRewards also gives customers one reward point for every dollar spent. These reward points can be cashed in for future discounts. You can save before you even rack up enough rewards for free vaping equipment.
Vapor DNA is Popular on Social Media
Social media sites tend to contain a lot of fluff in terms of posts. Vapor DNA wants customers to do more than enjoy a photo or two. The company works to educate its audience with every post. Follow the brand on Facebook, Instagram, Twitter. All accounts feature the same material and the same posts. Find lengthy and informative descriptions of individual products. You’ll also find explanations of how those products work and why they’re the best of the best.
Every detailed product post also includes inviting photos of the items. These posts are perfect to promote new flavors, new products, and new accessories. They’re also a great way for fans to learn about what’s hot and happening in the industry. You can also use the Vapor DNA social media accounts to watch for sale events. All sales are promoted on the three accounts. Find great sales on Lunar New Year, Black Friday, and Memorial Day.
Contact Vapor DNA Customer Service
Vapor DNA prides itself on offering customers exceptional customer service. The Vapor DNA customer service team handles online orders and inquiries. Customers can reach out to the customer service team between the hours of 9AM and 6PM PST on business days. Emails can be sent through the online form. Phone orders or questions can be directed to 1-855-901-5222. The company’s two store locations are meant to handle in-person orders alone. Do you have questions about the website or online orders? Make sure to call the number above rather than trying to directly reach out to one of the retail shops.
Vapor DNA handles all online or phone orders with a quick processing time of 24 to 72 hours. All orders, regardless of shipping method, go through this processing period before they head to your address. Products are shipped only on business days, as Vapor DNA is closed on Saturdays and Sundays; orders placed after 2PM on Fridays will also have to wait over the weekend to process or ship. All customers will receive a shipping confirmation email when an order is ready to head out, but Vapor DNA does warn that often orders confirmed over the weekend have only been packed, not actually shipped just yet. Customers can choose whether they’d like their order shipped via USPS or FedEx upon checkout. All customers also have the option to choose the Vapor DNA “free shipping super deal” when ordering. This is only for customers who spend $49 or more in merchandise and live in a U.S. State, territory, or military address. Shipping is entirely free with this option, and orders arrive within seven days.
Find a product that isn’t fresh or isn’t held to the store’s high quality standards? Vapor DNA guarantees that won’t be the case – but if it is, the company promises it will issue a full refund when a product doesn’t meet your expectations. To make a return, you should first call or email the company’s customer service representatives. A team member will then discuss your order with you and see if they can approve a return of your items. Should you be issued the go-ahead to make a return, you need to repackage your items (and make certain they’re clean if they have been used) and pay to send them back via a mail carrier of your choice. No shipping fees of any kind are refundable when making a return. Once Vapor DNA gets your items back in its hands, the company will issue a refund within 10 days. Want to make an exchange instead? Vapor DNA recommends following the returns process as stated, and then placing an entirely new order for the correct items you’d like.