For small items such as pillows, linens, and home goods, Tempur-Pedic offers free standard shipping anywhere in the US including APO/FPO addresses. They also ship to Hawaii and Alaska for an additional fee. Large items such as mattresses, frames, foundations, and adjustable bases are shipped via white glove delivery. Large items cannot be shipped to APO/FPO addresses.
If you don’t fall in love with your mattress in the first 90 nights, you can return it and get a refund. Simply call Tempur-Pedic’s customer service team and they will arrange to have your mattress picked up. All other Tempur-Pedic products cannot be returned unless they are damaged or defective, but all items are covered by a limited warranty.
If you have questions about one of Tempur-Pedic’s products or you’d like to learn more about financing, you can call their sales team at 888-811-5053. If you’ve already made a purchase and have concerns about your order, you can reach their customer service team at 800-821-6621. They also have an online contact form. For more updates from the Tempur-Pedic team, follow them on YouTube, Facebook, Twitter, Pinterest, and Instagram.