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Casper offers free shipping on all orders. They ship out your order via UPS within 1-2 business days. It may take 1-5 business days for your order to arrive. Casper also provides in-home delivery which may take 3-5 business days depending on your location.
Casper offers a 100 night trial on all items. If within 100 days you decide that your Casper product isn’t working for you, give them a call. If you are returning a mattress or bed frame, Casper will arrange to have the product picked up from your home. Smaller items can be returned via post. Once you return the item, they will issue a full refund. All returned items are donated to charity or recycled.
You can contact Casper by calling or texting +1 888–498–0003. You can also send them a message through the contact form on their website. Live chat support is also available from 9:00 am-9:00 pm on weekdays and 10:00 am-6:00 pm on weekdays. To learn more about Casper and their products, follow them on Facebook, Instagram, or Twitter.