Royal Doulton ships to most locations in the United States, including Hawaii and Alaska, but they do not ship to PO boxes or APO/FPO addresses. Shipping times vary depending on your shipping address and chosen shipping method, but most orders are delivered within 1-4 business days.
In the event that you are not satisfied with your purchase and wish to return it, you have 30 days from the date of purchase to return it. Royal Doulton will then issue a refund within 14 days of receiving the product in original condition, equal to the original amount charged for the product. All original shipping costs will not be refunded.