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Nordstrom Rack Shopping Guide

Nordstrom Rack Shopping Guide

Where Style Meets Savings

Nordstrom is a department store with a long, storied history. Nordstrom Rack, its newest offshoot, is a store that’s quickly become a favorite among shoppers in its own right. Self-professed as the place “where style meets savings,” Nordstrom Rack is a retailer dedicated to offering beloved brands at as much as 70 percent off. With 113 brick-and-mortar locations, an e-commerce website, and a history that dates back to 1973, Nordstrom Rack is one of the most popular discount fashion retailers in the United States.

About Nordstrom Rack

Nordstrom Rack got its start in Seattle, Washington as an outlet store. The very first Nordstrom Rack store opened in the basement of a traditional Nordstrom department store, where the Rack sold leftover inventory from its parent store. Each season, as Nordstrom cycled its past fashion and unsold items out to be replaced with the newest trends, Nordstrom Rack picked up those “leftovers” and sold them at deeply discounted prices. In the years since that very first basement store, Nordstrom Rack has grown into an impressive force all its own, expanding with more than 100 locations and plans to develop internationally.

Famous Brands For Less

Today, shoppers know Nordstrom Rack as the place to score clothing, shoes, jewelry, and other accessories for men, women, and children. Both online and in-person, Nordstrom Rack offers a widely varied selection of everything fashion, and all at significantly reduced prices. It’s a store frequented by bargain hunters and designer-clad fashionistas alike, as everyone can find their favorite brands at Nordstrom Rack for less. You’ll discover items familiar at Nordstrom, reduced and affordable for almost any budget. With new merchandise arriving every week, there’s always something new to see.

Make Every Dollar Count

Nordstrom Rack shoppers love a great deal or steal – after all, the store is known as the best place to find deeply discounted designer goods. But you don’t have to spend hours scouring the website or digging through racks at your local store to score the best deals. In fact, you can discover additional discounts and sale events simply by keeping in touch with Nordstrom Rack. Sign up for the store’s emails, and visit the website to learn about special sale events featuring different brands or designers; you’ll also receive email updates before clearance events and new inventory arrivals online and at your local store. Of course, each brick-and-mortar store receives new arrivals on different days of the week. So, if you’re a fan of your local Nordstrom Rack location over the online store, ask the staff when their new items typically hit the store floor.

“Clear The Rack” Events

There’s one major sale event that typically occurs multiple times throughout the year, as one season ends and another is about to begin. In preparation for the change in seasons, Nordstrom Rack hosts a Clear the Rack event – all shoppers receive an additional 25 percent off of clearance merchandise. It’s how Nordstrom Rack truly does “clear the rack” to make room for new items on their way into the store. Unfortunately, the store rarely offers discount codes; it’s most often the items that are already on clearance that become even more deeply discounted. Stay in Nordstrom Rack’s communication loop, and you’ll be the first to find out if a sale is coming your way.

Connect With Nordstrom Rack

The best way to score deals at Nordstrom Rack (and to take advantage of deals before anyone else) is to stay connected to the store via their online presence. Each day, Nordstrom Rack posts advice as well as photos of outfits that can be created from clothing, accessory, and even shoe finds online or in-store. As sales, clearance events, and even special points bonuses begin for Nordstrom Rewards members, those on social media are often the first to know. Nordstrom Rack also likes to give early notice on its various social media accounts, letting followers know what’s coming in the weeks ahead. Follow Nordstrom Rack on FacebookInstagramTwitterYouTube to stay in the know.

Mobile Apps

If you love shopping on your phone or tablet, download the Nordstrom Rack app for Apple or Android smartphones. Whether you’re shopping for a new pair of shoes, checking out a brand-new clearance sale, or just checking in on the status of your online order, the Nordstrom Rack app allows you to stay in touch even when you’re away from the store or your computer. It’s also an excellent way to snag the best deals the second new items hit the online store.

Get In Touch

If you need to get in contact with the Nordstrom Rack customer service department, it’s easy to reach the help you seek. On the Nordstrom Rack website, you can begin an instant live chat with a representative seven days a week, from 6:00 am to 10:00 pm (PST). Or, you can give the customer care specialists a call during that same time frame at 1-888-966-1800 and speak to someone via phone. Finally, if an email is your preferred method of communication, you can reach the service team at [email protected] and receive answers to your questions quickly. No matter which method you choose, the customer care center at Nordstrom Rack is ready and available to help.


If you’d like to return your Nordstrom Rack purchase, there are two easy options available: online or in-store. Thanks to the store’s brick-and-mortar locations throughout the U.S., shoppers can bring their order invoice and any items they wish to return to any Nordstrom Rack store. There, a staff member can help you complete the return in-person. Returning your items online is an easy process as well. Simply mail your order invoice and items back to Nordstrom Rack using the provided shipping label. Returning items via mail does come with a return shipping fee for U.S. shoppers (other International customers may pay different shipping rates). Nordstrom Rack automatically deducts the return shipping cost from the amount of your refund. Your refund will arrive in one of two forms: the method you used to pay (credit card, debit card, or cash) or as a gift card.

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