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Camp Chef’s processing of orders usually takes five business days after they receive them. They ship orders via FedEx standard ground. They offer free and flat rate shipping fees, but some exclusions may apply.
Camp Chef recommends you call them directly for oversized products for a shipping quote. They currently don’t ship P.O. Boxes, APO, FPO, other military addresses, and other countries.
Camp Chef accepts returns within 30 days, starting from when your item is shipped. Include all original products, manuals, instructions, packaging, invoice, or receipts, and the item must still be new and unused. Call Camp Chef at 1.800.650.2433 to get your return authorization information to start your return process.