Net-a-Porter offers free ground shipping on all orders within the United States, including Alaska and Hawaii. Delivery times vary based on your exact shipping destination. Should you wish to speed up the arrival of your order, you can upgrade to expedited shipping for an additional fee.
In the event you are less than satisfied with your purchase from Net-a-Porter, you have within 28 days from the date of receipt to return it. For more detailed information on returning an item, you can get in touch with Net-a-Porter’s customer service team.
If you have any questions or concerns about your order, you can get in touch with your customer service team via email. You can also give them a call at 1-877-678-9627 if you’d rather speak to a representative over the phone. For even more news and updates, follow Net-a-Porter on Facebook, Twitter, and Instagram.