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Kardiel ships to any residential address in the United States in Canada. They do not deliver to PO boxes, military bases, and US Territories. Contact customer support to calculate your final delivery fee if you are shipping to Alaska or Hawaii. You will pay for shipping when requesting a fabric or leather sample, but Kardiel will reimburse it with a promo code. The total transit time depends on your location, the availability of the products, and the number of products you ordered.
You can request a return for any product no later than 365 days from the date of purchase. Kardiel will waive the restocking fee if you return your purchase within 15 days. You will pay for return shipping, but it costs less than the one you paid for initially. All furniture must be repacked and returned in its original packaging to qualify for a refund. Product exchanges are allowed within 24 hours after receiving your order, but they can only be applied once per product. Free replacements or exchanges are permitted if any part of your purchase was damaged during delivery. The warranty policy does not apply to products delivered outside the United States and Canada.