J.Crew Factory Coupons & Promo Codes

J.Crew Factory ships to most locations in the US including PO Boxes and APO/FPO addresses. Shipping fees and delivery timeframes vary depending on the shipping method you select during checkout.

J.Crew Factory accepts returns within 60 days of purchase. You can return an item by shipping it back, or by bringing the item to a J.Crew Factory store near you.

For questions and concerns about your order, you can get in touch with J.Crew Factory’s customer service team by sending them an email, or by following them on Facebook and Instagram.