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Horchow is a line of luxury home decors and furniture. The brand is known for richly-designed furniture that appeal to the high-end market. Richard Horchow started the company in 1971 as the Horchow Collection. It was the first US mail-order catalog selling premium and luxury products. In 1988, the Neiman Marcus Group bought Horchow. The brand still offers its mail-order catalog service but customers can now shop from the online store.
High-End Home Furnishing
Popular products include living room furniture, dining furniture, bath accessories, and beddings. You can choose from traditional, industrial, or minimalist styles. Horchow uses materials like wood, metal, and glass that are sure to last. Customers can also buy lightings, rugs, curtains, outdoor furniture, and premium gift items. The brand has since expanded its design line from the opulent to traditional designs that have a modern twist. No matter which designs you select, your products are guaranteed to add a touch of class to your home.
Enjoy And Save Online
Although most of the products available at Horchow are in the higher price range, customers can still save while shopping here. As you browse through the site, keep an eye out for prices highlighted in red. These usually show marked down items, helping you save hundreds of dollars. Visit the site often or subscribe to the mailing list for updates about seasonal and holiday sales. When you subscribe to the Horchow email list, you’ll also get a generous discount on your first purchase. You will also get updates on offers that only available online, offers special discounts and free shipping. Through the list, you will also receive home decorating tips and advice. If you have a promo code,
If you have a promo code, simply enter it in the checkout page and click “Apply.” You can find all the latest Horchow coupon codes and seasonal offers right here at Dealhack. On the top right corner of the site is a link to sale items. Here, customers can choose from items at discounted prices. Many items are available at more than 50% off the regular retail price. Customers should watch out for after-season sales such as after Christmas. The discounts are often bigger after-season. Horchow also has featured items on special sale such as the bed and bath sale.
Customer Service & Social Media
You can ask for assistance from a customer service officer 24 hours a day, 7 days a week. Call Horchow at 1-877-944-9888. You can chat online with a customer service officer or email your query. Send your email message to [email protected]. Browse the FAQ section for answers to the most common questions. For other concerns, go to the shopping information section. This section gives information on warranties, gift cards, gift packaging and more. Follow Horchow on various social media channels. You can connect on Facebook, Pinterest, Instagram, and Houzz. Get home styling tips and interior design inspiration from these sites. Start shopping and make your home, cottage, apartment or any space look great!
Horchow offers standard shipping, two-day shipping, and overnight shipping. Shipping costs at Horchow do not only cover the delivery charge. These fees also cover the processing of the order and handling of the product. It’s safe to read the Horchow shipping policy before you place an order. Horchow provides the White Glove service for shipping or large pieces such as furniture. The White Glove service officer can unpack, assemble (if needed), and position the furniture item you bought. Free shipping is available on specially selected items. Some of these items are available in the Sale section. Call customer service to check if the product you are purchasing is part of the White Glove service. Fragile items may be charged extra for shipping, which is announced on the product detail page.
Horchow accepts returns of products, provided that they have not been washed, used, or damaged. For the return of furniture, call customer service for assistance. Return of furniture may include fees for pick up or restocking. You cannot return or cancel orders of personalized and monogrammed items. Read the Horchow return policy for your specific concerns. Processing of returned items may take from 10 to 14 business days.