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 Last Updated: 7 months ago

Order Today Using Your Flexible Spending Account (FSA) Dollars

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What To Expect When Shopping At Warby Parker

A New Way to Shop for Glasses

Selecting a pair of glasses can be an overwhelming process. Do you have time to sit in an optometrist’s office, trying on frame after frame? If not, Warby Parker is your shopping solution. Founded with the intention of changing the eyeglasses game, Warby Parker is the “rebel” of the eyewear industry.

Warby Parker has the intention of making eyeglasses shopping easier than ever before. The company is offering designer frames with high-quality lenses at a lower cost. Starting at just $95 per pair, Warby Parker can build the glasses you need from progressive lenses to stylish frames within any budget. Inspired by the loss of eyeglasses as students, its founders wanted to make seeing an affordable option for everyone. In its short history as a retailer the company has grown rapidly. The company has expanded from an online platform to brick-and-mortar stores. They have also added sunglasses to its prescription glasses offerings. It all began with a single goal. That goal is to reduce the cost of purchasing a pair of glasses.

Glasses For Any Budget

Warby Parker can build the glasses you need from progressive lenses to stylish frames within any budget. Inspired by the loss of eyeglasses as students, its founders wanted to make seeing an affordable option for everyone. In its short history as a retailer the company has grown rapidly. The company has expanded from an online platform to brick-and-mortar stores. They have also added sunglasses to its prescription glasses offerings. It all began with a single goal: reducing the cost of purchasing a pair of glasses.

Leave Your Optometrist Out of It

Perhaps the greatest customer benefit of Warby Parker is the ease of shopping. The process requires just four simple steps.

  • Select five different frames or styles you’d like to try on.
  • Warby Parker ships your selections to you for free.
  • You try out all five and determine if you’d like to keep any.
  • Return the frames you don’t want, and buy the ones you do.

There’s another advantage of the Warby Parker method. Do you need a bit of help deciding what frames best suit your face? You can reach out to the company and its many followers on social media with a photo and the hashtag #warbyhometryon. Users around the world, along with the Warby Parker team, will help offer feedback so you can pick the best pair.

Conscientious About Price and Social Impact

At Warby Parker, every step of the purchasing process is designed to limit waste. The company wants its customers to stop wasting money on overpriced glasses marked up to profit off customers. They also want to limit the waste of perfectly good eyewear to be put to better use. Warby Parker aims to maintain a conscious perspective along with its dedication to low-cost products. Besides providing customers with easy glasses solutions, every sale allows Warby Parker to give back. For each pair of glasses sold, the company donates a pair to an individual in need. They do this through collaborations with non-profit organizations like VisionSpring. When you shop Warby Parker’s selection, you also find a way to give back to a worthy cause.

Get Involved with Warby Parker on Social Media

Like many recently-founded retailers, Warby Parker is an incredibly active company on social media. You can find its team of representatives and specialists on FacebookTwitter, and Instagram.

On Facebook, customers can leave feedback or questions that require a customer service response. You’ll find that the company shares upcoming events and new announcements on Facebook. It’s a great place to see the frames in action, as well as hear about the latest store openings around the United States. On the company Twitter profile, you’ll discover posts similar to those over on the Warby Parker Facebook page. Check out the retailer’s Instagram. You’ll find videos created by the company as well as shots of customers and models wearing different frame options. Don’t forget to take advantage of the at-home try-on help Warby Parker offers via the hashtag #warbyhometryon. People around the world will help you find your newest frames in a fitting style.

Does Warby Parker Offer Payment Plans?

Warby Parker accepts financing through Flexible Spending Accounts (FSA) or Health Savings Accounts (HSA). You can also apply for reimbursements if you are registered to select insurance plans.

What Is The Shipping Policy For Warby Parker?

Typically, Warby Parker orders process and ship within a time frame of one to two weeks. The amount of time does depend on your order type, the complexity of the products you choose, and your doctor’s prescription. No matter what, though, shipping is always 100 percent free. Most often, simple and straightforward eyeglasses orders arrive at your door within seven to 10 business days. Any home try-on frames you’d like to see before you order are available within five business days. If necessary, you can have your order expedited to you by calling customer service – this rush process does cost an additional $30 to get your glasses to you. Only progressive eyeglasses and sunglasses are exempt from this add-on.

What Is The Return Policy For Warby Parker?

So, what happens if your selected frames arrive with your prescription, but something isn’t quite right? Your sight and satisfaction are important to Warby Parker, and there’s a 30-day, no questions asked return policy for any eyewear purchased through the company’s website. If anything isn’t satisfactory about your order, you can return it for a full refund within that 30-day period. All glasses come with a one-year no-scratch guarantee that also allows you to have your pair replaced free of charge should scratches appear. All you need to do to initiate a return of any kind is reach out to the customer service team.

What Is The Contact Info For Warby Parker?

The Warby Parker team is available to help you out. Are you trying to decide between different frames? Maybe you are struggling with different aspects of your order? You can first visit the company’s FAQ page. Responses to common issues are listed along with step-by-step solutions. Do you need more help? Try giving the customer service hotline a call at 1-888-492-7297. Reach them from 9 am to 9 pm EST Monday through Friday. You can also reach representatives via live chat right on the Warby Parker website. You can also send a team member an email at [email protected] any time of day or night. Are you ready to save on your order today? Furthermore, grab a coupon from this page and enjoy saving on your next order from Warby Parker.

The insider shopping tips on this page were researched and written by Emma Lewis, one of our resident online shopping experts. Do you have a shopping tip or deal to share? Send Emma an email at [email protected] and let her know the details.